Ing.

Oliver Dragoun

cPM, PcE, PSM I
Consultant

Abot Mr. Dragoun

  • Independent consultant and trainer
  • College for mechanical engineering
  • Hernstein Manager Curriculum
  • IPMA® certified Project Manager (cPM)
  • TÜV Austria certified Process Expert (PcE)
  • Professional Scrum MasterTM Level I (PSM I)
  • 20 years of experience in project and process management

 

Fields of activity

  • Personnel development/training for project and process management
  • Coaching for complex projects, programmes, and processes
  • Consulting for project- and process-oriented organisations
  • Professionalisation: development and implementation of systems for project and process management
  • Certification preparation for IPMA® and TÜV Austria
  • Lecturer at St. Pölten University of Applied Sciences

 

Experience

  • Development of new organisational units as line manager and project sponsor
  • Implementation of various processes (customer segmentation, CRM tools, routing platforms, customer care standards, sales processes, etc.) for multinational customers
  • Coaching for the creation of process maps and analysis of individual processes in various industries
  • Consulting and coaching in the development of company-wide project management systems
  • Implementation of global PM qualification and certification measures