Social Competence - Stakeholder management

academy

Success = Quality x Acceptance

It takes more than just a structured approach to the planning and controlling of the scope, schedule, and costs for projects to be successful. It is much more important to understand and account for the needs of a wide range of stakeholders – from important decision makers and key points of contact within and outside of the company to customers and users of the project deliverables. In this seminar, you will learn to identify the stakeholders of your project and better understand their needs using clearly structured methods and practical resources. You will expand your repertoire of methods for dealing with resistance and objections, allowing you to react to challenging situations more flexibly. The exchange of experiences with other participants and the newly acquired knowledge from the seminar will help you to implement results on a long-term basis and confidently guide your project towards success.

Target group

(Future) project, programme managers, and project team members
IPMA^® and PMI^®recertification candidate
_{PMI is a registered mark of the Project Management Institute, Inc.}

Structure and subject matter

The importance of stakeholders and their impact on the success of a project
Stakeholder management methods and instruments: identification, prioritisation, planning, and implementation of measures
How to deal with resistance and uncertainty
Dealing with objections; appropriate reactions to criticism
Stakeholder management possibilities within the project organisation
Project marketing and change management methods and techniques

Schedule

Our training courses are currently only taught in German.
Click here for the German-language PMCC Academy course schedule in Austria.
Please click here for more information on tailor-made English-language in-house programmes.