Process Competence I

Effective process management with strategic customer orientation is the key factor to succeeding as a company in an increasingly complex environment. As a process manager, you act as the central organisational hub for identifying redundancies, eliminating inefficiencies, and exploiting the potential for optimisation. In this seminar, you will gain well-founded expertise in identifying, designing, and optimising processes through a balanced combination of theoretical information about contemporary process management methods as well as in-depth case studies that deal with concrete processes. Agile process management approaches from the fields of lean management and Kanban complement the tried-and-tested methodology, and sustainable anchoring of process management in the company based on a clear understanding of roles rounds out the overall picture. After completing this seminar, you will be well equipped to ensure the effectiveness and efficiency of your business processes, to continuously improve them, and to boost profitability for the long term.