Good process management requires an organisational framework.
Effectively designed and efficiently implemented processes are the operational expression of a successful business strategy and are made possible by competent process managers. In this seminar, you will learn how to manage processes, sustainably implement and refine processes and process management in your company, and how to design the associated changes. You will learn methods of process cost budgeting and process management, discuss roles in process-oriented companies, and refine your new knowledge in practical exercises. After you have completed this seminar, you will have a comprehensive understanding of process management and will be able to manage your company using a customer-oriented approach.
Target group
- (Future) process managers, process owners
- TÜV Austria certification candidates
- Basic knowledge from Process Competence I recommended
Structure and subject matter
- Process key indicators, advanced
- Process cost budgeting
- Successful implementation of processes
- Process controlling
- CIP / Kaizen
- Processes at the macro level: business processes and process map
- The process-oriented organisation
- Implementation and refinement of process management
- Overview of multi-process management
Schedule
- Our training courses are currently only taught in German.
Click here for the German-language PMCC Academy course schedule in Austria.- Please
click here for more information on tailor-made English-language in-house programmes.
Recommendations for additional seminars
- Social Competence – Teams and leadership
- Social Competence – Moderation and presentation
- Social Competence – Negotiation and decision-making
- Certification as a Process Expert PcE(TÜV A) / Process Practicioner PcP(TÜV A)
All prices per person, exclusive of statutory VAT.
Errors and changes excepted.
Errors and changes excepted.
Including
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Valuable aids in the Download Centre |